About CARED4

CARED4 is Nissan’s promise to you to provide the best customer care for your second hand car. This is comprised of four pledges:

 

1. Detailed checks for added peace of mind.

2. Minimum 12 months’ manufacturer-approved warranty.

3. 30-days/1,000 miles vehicle exchange promise to give you extra confidence.

4. You + Nissan CARE commitment is a new experience in used cars.

 

CHECKS

Every CARED4 vehicle has to pass detailed checks by an independent company to ensure it’s not stolen, there’s no outstanding finance, it has never been written off, there is no mileage discrepancy and that the Vehicle Identification Number (VIN) corresponds to DVLA records. Only then, once it has been thoroughly checked and prepared by a Nissan trained technician, can it become CARED4.

WARRANTY

CARED4 customers can relax knowing every vehicle comes with a manufacturer-approved warranty for a minimum of 12 months, with a possible 12 to 24 months further guarantee. Vehicles over 2 years old also include MOT care, which in the unlikely event of it failing its next MOT will cover repairs costs of specific defective parts. And just for the record, all CARED4 vehicles are younger than 7 years old and have covered less than 75,000 miles.

PROMISE

We know this is a serious commitment so we want to make sure that you and your car are perfect for each other. That’s why all Nissan CARED4 vehicles come with a 30 days/1,000 miles exchange promise. In the unlikely event there is a fault that cannot be resolved within the mileage and time frame, we’ll exchange it for another vehicle of at least equal value.

COMMITMENT

Nissan Care makes the commitment to provide you with the best customer service in the market. Keeping you mobile while we’re working on your vehicle, free of charge. Guaranteeing genuine parts & accessories for a full 12 months and a local price match. And also saying thank you when you book in for a Nissan service with 12 months roadside assistance, absolutely free.

 

For full terms and conditions, please click here.

 

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